Effective July 2, 2026
AliveMindCRM ("the Service") is a customer relationship management platform operated by AliveMind ("we", "us"). By creating an account or using the Service you agree to these terms on behalf of yourself and, where applicable, the organization you represent.
You are responsible for the accuracy of your account information, the security of your credentials, and all activity under your account. Workspace owners control membership and data in their workspace. You must be legally able to enter contracts to use the Service.
New workspaces receive a 14-day free trial with no payment method required. When the trial ends, the workspace becomes read-only until a paid subscription is started. Subscriptions are billed monthly per workspace via Stripe, renew automatically, and can be canceled at any time from the billing portal — access continues through the end of the paid period. Except where required by law, payments are non-refundable. Prices may change with at least 30 days' notice.
You own the data you store in the Service (contacts, deals, documents, messages). You grant us the limited rights needed to host, process, back up, and display it in order to run the Service. You are responsible for having a lawful basis to store and message the contacts you add, and for the content of messages you send.
You may not use the Service to send spam or unlawful messages, infringe others' rights, distribute malware, attempt to breach or overload the Service, or resell it without our written permission. Email and SMS features must be used in compliance with applicable law (including CAN-SPAM and TCPA) — unsubscribe requests are honored automatically and must not be circumvented.
You can delete a workspace at any time; deleted workspaces are recoverable for 30 days and then permanently destroyed. We may suspend or terminate accounts that violate these terms or create risk for the Service or other customers, with notice where practicable.
The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, our total liability for any claim related to the Service is limited to the amounts you paid us in the 12 months before the claim. We are not liable for indirect, incidental, or consequential damages, or for loss of profits or data.
We may update these terms; material changes will be announced by email or in-app at least 14 days before they take effect. Continued use after that constitutes acceptance.
Questions about these terms: [email protected]. See also our Privacy Policy.